Ana Saraiva works in the Retail Unit at the Directorate-General for Economic Activities, under the Ministry of Economy in Portugal, for the last six years. The first four years she was responsible for commercial authorizations for large brick and mortar outlets and shopping centers. In the two year she has become the Head of the Policies Assessment Unit, implementing public policies for the retail sector. This unit’s main concern is the implementation of processes for the modernization of the public sector and assessing public policies. It is also concerned with the revitalization of urban centres and the retail sector.